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FREQUENTLY ASKED QUESTIONS


You count the individual windowpanes in every window. By clicking here you can see our guide to counting your windowpanes.
The type of ladder that you should use, depends on how many stories your house has. You can see an example of how many ladders to use here.
We visit all areas once pr. 4 weeks, but it is optional, wheither you want them cleaned every 4, 8 or 12 weeks.
We dont clean windows, that are blocked. If there are big plants, bicycles, lawnchairs, tables or the like, we see this window as being blocked. Our personel are instructed not to move items, blocking a window.
We clean windows in all types of weather. Blizzards or tropical storm with high windspeeds being the possible exceptions.

It depends on a number of factors. Number of windowpanes, type of windows, need for ladders, need for extensionpoles, how often you want your windows cleaned and so on. You can enter your data to get a quote here
From the outside only we clean up to your 2. floor windows, but if your windows can be reversed, we can clean any story you want from the inside. We do not clean the inside of the windows, if we dont at the same clean the outside. If you want inside window cleaning, it is important that you have a cellphone, where you can be reached from 7.00 am to 4.00 pm.
Send us an email at spotless@spotless247.com or call us at (408) 538­5307. Please call in any changes at the latest 14 days before we visit you next time, so we can make the proper arrangements in time.
Spotless 24­-7 LLC performs window cleaning in San Jose primarily, but our area expands all the time, so keep checking back to see, if our servicearea is extended to include where you live.
You can find our terms and conditions here.